Hello, I am
Web Designer And
Technical Support Engineer
If you need help with:
E-mail marketing and more.
Please contact me, I am at your service.
Who I Am:
I am a web designer and a technical support engineer dedicated to the creation, maintenance, optimization and updating of websites using WordPress, in addition to the following skills:
- I have knowledge in image editing and design of advertising flyers using Adobe Photoshop and other software.
- I can vector your logo.
- Training and troubleshooting remotely.
- Excellent customer service skills, as well as support service.
- E-mail marketing campaigns.
- Ability to analyze and solve computer problems.
- I can optimize Windows 10 for better performance.
How I work on projects
I have meetings and/or calls with the client in order to know what is his need and then I make an strategy.
I give 2 or 3 options to the client so he can choose the best one to fulfil his needs.
I develop the project using the best practices based on the client necessities.
My projects has a satisfaction warranty because for me, the client is important.
What I do
I like to work with WordPress and different technologies to design websites according to the clients necessities.
If your website is too slow then you are loosing visitors, I can help you to optimize it and make it faster and reliable.
I can solve your technology problems, just call me.
If you need help with your computer because it has a virus or it is too slow, please call me.
I can help you to improve your visibility on search engines so you can have more visitors and make a better profit.
If you need to update your website with new information and you don't have time to do it, let me know, I am at your service.
Diploma in Industrial Engineering
Nov 2010 – Cetys Univeridad
Sep 2008 – Universidad Autonoma de Baja California
Jun 2003 – Conalep Tijuana II
Web Designer And Technical Support Engineer
2020 – Present – Freelance
- I dedicated myself to design, maintain and support WordPress websites.
- I do E-mail marketing campaigns and advertising designs.
- I optimize WordPress websites.
- I offer remote technical support or in site.
Technical Support Engineer
2009 – 2019 @ Andromeda Agencia de Viajes SA de CV
- I have collaborated in the training of administrative and sales personnel regarding the use of the systems managed by the company.
- I reduced IT infrastructure expenses by 80% by migrating the web server, and the email server to another company with more flexible plans.
- Revenue increased thanks to web advertising strategies.
- Design and implementation of improvements to the website for optimal performance.
- Implementation and management of advertising campaigns through Google AdWords and social networks.
- I implemented a preventive and corrective maintenance schedule that helped to reduce expenses related to computer equipment by 80%
- I implemented a web filtering system that allowed employees not to lose hours of work in non-work activities such as chatting, watching videos, etc.
- I have implemented a computer monitoring plan that allows me to keep them free of viruses and all types of malware, which saves the company a lot of money on repairs and downtime.
2008 – 2009 – Excel Distribuidora S de RL de CV
- Supervisor of special projects dedicated to the installation of security systems and CCTV
- I oversaw a team of 5 technicians with whom I performed the installations.
- I was the main contact between the company and the client.
- Designed technical reports related to the installation of CCTV systems.
- Participate in the area of technical support and attention to user reports about 3 months
2002 – 2007 – Freelance
- I dedicated myself to the installation, maintenance and repair of computer equipment in both hardware and software.
- Remove computer viruses and reinstall operating systems.
Let's get started
Talk to me about your project and I will make it work!
I appreciate your feedback
Help me to improve my service and be better.